Partners in Care  will no longer be required to show proof of vaccination and are required to self-assess and passively screen when entering the hospital. Please follow new signage in place to reflect these changes.

Partners in Care guidelines will remain in place with (no children under the age of 12 are allowed to visit at this time):

·         two partners in care per patient at a time in the inpatient units

·         one partner in care in the Emergency Department and Outpatient Services

·         masks must be worn at all times

·         visiting hours are 9am to 7pm daily

·         outside of the set hours, partners in care will be subject to review on a case-by-case basis

PLEASE READ:

Central Registration at Groves 

Groves Hospital is rolling out a new central patient registration process. Patients registering for Diagnostic Imaging, Ambulatory Care or Allied Health Services will register in one location. The goal is to centralize where registration happens, not redesign the registration process.

The following patient services will transition to the new central registration process:

• Diagnostic Imaging (including X-ray, Ultrasound, Mammograms, CT, Bone Density, Echocardiograms)

• Diabetes Education

• Physiotherapy

• Respiratory

• Clinical Nutrition

Standards for registration require all individuals to uniquely identify themselves.  Your information such as name, address and date of birth is recorded for the purpose of identification, contact and billing.  Your personal health insurance card helps us to correctly identify and thus maintain patient safety. 

Patients are expected to provide identifying documents at each visit.  

• Your Ontario Health Insurance Plan (OHIP) card and/or additional insurance information (such as a workplace or private insurance plan);
• If you do not have an OHIP card you will be required to show other ID preferably government-issued
• The full name and address of your family doctor
• Emergency contact information/next of kin information such as an address, telephone number. 
• Current medications you are taking in their original containers

Please check with your care provider before eating and drinking. Food or drink can impact certain test results or procedures.

There are various types of visits when accessing care.  Please follow the information provided by a care provider.  The following information helps you prepare for and understand what to expect with each type of admission.

For short-term appointments, like a diagnostic test, an emergency department visit or a day procedure:

• You may wish to arrange for childcare if possible rather than bringing children to the hospital if they’re not receiving care;
• You may want to bring some reading material or activities to stay occupied during any waiting;
• You may need a support person to help bring you home, especially if your visit involved sedation or an anesthetic. Please have their contact information available

For Overnight stays please click here for detailed information.

For Obstetric stays please click here for detailed information.